All reviews are anonymous. Reviewers are shown only as “Former tenant” with their tenancy years.
1.0★★★★★★★★★★Former tenant · 2024–2026 · Jul 11, 2026
Deposit held hostage for 71 days
1555 El Camino Real, Redwood City, CA
California gives a landlord 21 days to return a deposit or send an itemized statement. Mine took 71 days, four emails, and a certified letter before a check showed up — minus $450 for 'carpet replacement' in a unit where the carpet was already stained in my move-in photos. He counts on tenants not knowing the law. Know the law.
Repairs & Maintenance: 1/5Deposit Fairness: 1/5Living Conditions: 3/5Privacy & Respect: 2/5Rent & Fees: 1/5
2.0★★★★★★★★★★Former tenant · 2023–2024 · Sep 3, 2025
Roaches on day one
1555 El Camino Real, Redwood City, CA
Opened the kitchen cabinets the night I moved in and found roach traps from the previous tenant and live roaches behind the stove. Vince called it a 'pre-existing city problem' and took a month to send pest control, who sprayed once and never came back. The building itself is quiet and the neighbors are great. The management is the pest problem.
Repairs & Maintenance: 2/5Deposit Fairness: 3/5Living Conditions: 1/5Privacy & Respect: 3/5Rent & Fees: 3/5