All reviews are anonymous. Reviewers are shown only as “Former tenant” with their tenancy years.
4.0★★★★★★★★★★Former tenant · 2024–2026 · May 30, 2026
Corporate, but competent
4500 Duval St, Austin, TX
Merritt Living is a small operation run like a big one: maintenance requests through an app, AC filter swaps on a schedule, and a move-in checklist they actually honored at move-out. It lacks any personal touch — you'll never meet Chad — but everything works and the deposit came back in full without me asking.
Repairs & Maintenance: 4/5Deposit Fairness: 4/5Living Conditions: 5/5Privacy & Respect: 5/5Rent & Fees: 5/5
4.0★★★★★★★★★★Former tenant · 2025–2026 · Aug 29, 2026
Maintenance was genuinely fast
4500 Duval St, Austin, TX
Water heater started leaking on a Sunday morning; a tech was there by noon and a new unit went in the next day, with a rent credit for the trouble that I didn't even ask for. Renewal increase was 6%, which stung, but they showed me the comps when I pushed back. Solid B+ landlord in a city full of worse.
Repairs & Maintenance: 5/5Deposit Fairness: 4/5Living Conditions: 5/5Privacy & Respect: 4/5Rent & Fees: 4/5